[Solved] How can I Fix Oculus Rift Error "Can’t Reach Oculus ...

Problem: “Can’t reach Oculus Runtime Service” error message indicates that Oculus Rift application unable to access and communicate with Oculus’s core service which usually happens when:

Cause 1: Settings misconfiguration. Cause 2: Conflicting with other settings. Cause 3: Software Update running in the background prevents Oculus from reaching the Runtime Service.

Perform following step to fix Oculus Rift error “Can’t Reach Oculus Runtime Service”.

Content Summary

Solution 1: Install Oculus Patch Solution 2: Change Date and Time Solution 3: Launch Oculus application from the directory Solution 4: Restart Oculus VR Runtime Service Solution 5: Reinstalling the software Reference

Solution 1: Install Oculus Patch

Step 1: Navigate to Oculus official website and download the latest released patch.

Step 2: Right-click Oculus Patch and select Run as administrator.

Step 3: Click on Repair option.

Step 4: Restart your computer.

Step 5: If the repair isn’t working, uninstall the existing software and download the entire software package again from official website.

Solution 2: Change Date and Time

Step 1: Press Windows + S, type settings in the dialogue box and open the application.

Step 2: Click on Time and Language.

Step 3: Uncheck Set time automatically and Set time-zone automatically.

@OculusSupport why can’t I download the oculus rift s app for my pc? It says cannot connect to the oculus servers

— Ben Wall Sat Dec 26 14:37:43 +0000 2020

Step 4: Now click on Change underneath Change date and time and set the time to a previous date.

Step 5: Click on Change and restart your computer.

Step 6: Plug in Oculus and try launching its software and check if the problem is solved.

Step 7: If the time change isn’t working, revert the changes and set the correct time.

Solution 3: Launch Oculus application from the directory

Step 1: Press Windows + E to launch File Explorer.

Step 2: Navigate to: C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe

Step 3: Right-click it and select Run as administrator.

Solution 4: Restart Oculus VR Runtime Service

Step 1: Press Windows + S, type services.msc in the dialogue box and press Enter.

Step 2: Search for Oculus VR Runtime Service. Right-click it and select Properties.

Step 3: Click on Stop, wait for a few minutes and click on Start.

Step 4: Launch the application and see if the problem is solved.

Solution 5: Reinstalling the software

Step 1: Press Windows + R, type appwiz.cpl in the dialogue box and press Enter.

Step 2: Search for Oculus software, right-click it and select Uninstall.

Step 3: Restart your computer.

Step 4: Download the entire software package again from official website.

Step 5: Install the package and try launching it.

Can’t reach Oculus Runtime Service from r/oculus

Reference

Oculus Forums: Oculus Runtime Services – Current Status Oculus Support: Fixing the “Can’t Reach Oculus Runtime Service” error. Oculus Forums: [Oculus Home/Store Remote Desktop] Can’t Reach Oculus Runtime Service [SOLVED] Oculus Forums: Patch For “Can’t Reach Oculus Runtime Service” Error